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NeoHost Managed Hosting for Enterprise
Data Centre services need to be secure, fast and especially efficient. NeoHost Managed Hosting offers your enterprise a suite of value-added managed hosting services.Overview
NeoHost Managed Hosting takes into account all of your security, access and scalability needs for your data.
Solution
Our Managed Hosting offering includes:
Managed storage
Our data storage environment provides highly-reliable, redundant disk storage space from 50GB to multiples of terabytes.
Managed backup
Liquid Telecom provides the tape backup facilities and management to keep your data safe and secure.
Virtual firewall
Protect your network from intrusion with a Liquid Telecom managed firewall capable of scaling according to your business requirements. You don't have to be a current Liquid Telecom Data Centre customer to make use of these solutions.
Specifications
Managed storage
Storage is available via our Storage Area Network (SAN) and starts at 50GB. Additional increments of 100GB are available. SAN switches connect to the storage controllers ensure persistent binding at all times. Data on a particular Logical Unit Number (LUN) may be shared among a customer's multiple servers.
- Data protection against double disk failure is guaranteed
- Data security is guaranteed through a combination of 'soft zoning' and 'lun masking'
- Dynamic Multi-Pathing (DMP) is enabled for all hosts, improving performance and availability
- Industry-leading processes and standards for support and maintenance of the storage subsystems
- Customers have access to usage reports
- Ability to deploy from multiple global data centre locations
Managed backup
Four categories of Managed Backup are available.
- Starter 50GB
- Standard 100GB
- Advanced 500GB
- Professional 1000GB
- Several operating systems are supported, including Unix, Microsoft and Linux
- A number of possible hypervisors are supported such as VMware, Microsoft, HP, IBM and Solaris
- NetBackup service is fully supported and certified with industry leading databases from Informix, IBM, Microsoft, Oracle, Sybase and Symantec
- Offsite tape storage
Backup and restore process
Customers are entitled to three restores per solution per month.
| DESCRIPTION | DAILY | WEEKLY | MONTHLY |
| Backup Policy | Incremental | Full | Full |
| Backup Retention Period | 7 Days | 1 Month | 2 Months |
| BACKUP WINDOW | |||
| (Time is the local time in the respective Data Centre) | 7PM– 7AM (Mon – Sun) * | 7PM– 7AM (Mon – Sun) ** | 7PM– 7AM (Mon – Sun) *** |
| RESTORATION |
The restoration process starts within six hours from the time of receipt request to restore the service. A Liquid Telecom initiated restore process due to OS or hardware crash will be initiated immediately following the incident. |
||
* Daily backup will not be scheduled on the day of weekly/monthly backup.
** Weekly backup will be scheduled during any one of the weekdays.
*** Monthly backup will be scheduled between the 25th of the current month and the 5th of the next month.
Virtual firewall
- Liquid Telecom provides a virtual private firewall
- Managed Hosting security is offered via three distinct service options: standard, select and premium
- Fully customisable rule base – tailored to your individual needs
- Flexibility to select the option that best suits your business requirements
- Minimise the risk of business-impacting security breaches
- Increased coverage levels through 24/7/365 management and monitoring by experienced security engineers
| FEATURES | VIRTUAL FIREWALL | ||
| STANDARD | SELECT | PREMIUM | |
| Policy or configuration changes per month: | 2 | 4 | Unlimited |
| Emergency policy changes per month: | 1 | 1 | 1 |
| Maintenance window for policy/configuration changes: | No | Yes | Yes |
| Changes completed by: | Liquid Telecom | Liquid Telecom | Liquid Telecom |
| Device management: | Yes | Yes | Yes |
| Health and availability monitoring: | Yes | Yes | Yes |
| Application/OS upgrades: | Yes | Yes | Yes |
| High availability | Yes | Yes | Yes |
| Security event monitoring | Yes | Yes | Yes |
| Intrusion prevention: | Yes | Yes | Yes |
| Firewall Notification & Alerts | Yes | Yes | Yes |
Benefits
- Access to, and use of, Liquid Telecom's world-class storage and network infrastructure, fully managed and supported by skilled staff
- Easy expansion and upgrading of services
- Reduced capital and operating expenditure
- Rapid speed of deployment
- Delivered using industry-leading processes and standards
- Available from multiple global data centre locations
- 24/7/365 management and monitoring by experienced technical staff
Need More Information?
Please contact your dedicated sales consultant, appointed Liquid Telecom channel partner or our contact centre on 081 111 636.
Availability
NeoHost Managed Hosting is available in all major metropolitan cities in South Africa.
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“We've also been very pleased with Liquid Telecom's round-the-clock tech support. Their service excellence has given us the confidence to plan our expansion.”
- Axon Holdings, Divisional CEO, Andre van Zyl
- Axon Holdings, Divisional CEO, Andre van Zyl
Disclaimer
The information contained on www.liquidtelecom.co.za is for promotional purposes only and does not constitute an offer. While Liquid Telecom makes every effort to ensure that subscriptions, prices, and descriptions are correct at time of print, Liquid Telecom cannot be held liable for any cost, loss and/or damage that may arise as a result of misprints, incorrect information and/or any changes. May 2013. All prices quoted exclude VAT.
The information contained on www.liquidtelecom.co.za is for promotional purposes only and does not constitute an offer. While Liquid Telecom makes every effort to ensure that subscriptions, prices, and descriptions are correct at time of print, Liquid Telecom cannot be held liable for any cost, loss and/or damage that may arise as a result of misprints, incorrect information and/or any changes. May 2013. All prices quoted exclude VAT.